In 2021, Quicko wanted to improve how users pay taxes to reduce drop-off on it's platform & make it more seamless by enabling them to pay via UPI. Users earlier had to visit external platforms, understand tax terminologies & pay their taxes. These platforms mainly used older & slower payment methods often leading to delay in confirmation. Paying taxes on time was crucial for them to avoid penalties. As the product designer on the team, I led the design, focusing on creating a simple & seamless journey for users.